Privacy Policy

This Privacy Policy has been updated on Oct 4th, 2023

WE RESPECT YOUR PRIVACY!

If you have any privacy-related concerns, please contact us at:

TEACHER AI INC. (Legal address: 8 The Green, Dover, DE, 19901, USA, registration number:16805)(“TEACHER AI”, “we”, “us”, “our”), understand that your privacy is important to you and are committed to being transparent about the technologies we use.

This Privacy Policy describes how we collect and use the Personal Data you provide to our Websites https://yourteacher.ai/, https://talk.yourteacher.ai/ (hereinafter “Website”). It also describes the choices available to you regarding our use of your Personal Data and how you can access the information. We respect your privacy, and we take protecting it seriously.

Reading the Privacy Policy is important, so we hope you will give it time and attention.

GENERAL INFORMATION
1. This Policy applies to the following people:
  1. people who use the Website (For the purposes of this policy, we define the term “User”, “you”, "your", and "yours" as a person who interacts with our Website ).
  2. people who download and use our mobile application.
  3. people who make complaints to us by email.
  4. engage with us in other related ways, including any marketing and sales.
2. We do not sell your Personal Data to third parties. A “sale” of Personal Data under the CCPA is defined broadly to include the “selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means” the Personal data of a Consumer to another business or third party “for monetary or other valuable consideration.” If We decide to sell the Service, We will inform you about this so you can forbid Us to transfer your Personal Data to our business. If so, We will delete your Data from the databases prior to a business transfer.
TERMS AND DEFINITIONS
1. «Application» — a mobile application «TEACHER AI» that is available to the public for download from store platforms, including AppStore and Google Play (in future).
2. «Service» or «Services» — access to our Websites https://yourteacher.ai/, https://talk.yourteacher.ai/ and to the Application as well as Users’ subscription to our Services, products, applications, tools, offline components, and features provided by our company, together with its affiliates, officers, directors, employees, agents, and subsidiaries;
3. “Personal Data” — are any information that is related to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
4. “Usage Data” — is data collected automatically either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
5. “Cookies” — are small files, usually consisting of letters and numbers, that are downloaded to the device (computer or mobile device) when a user visits a particular website stored on your device (computer or mobile device). Cookies enable us to collect information about your device identifiers, IP address, web browsers used to access the Website, pages or features viewed, time spent on pages, mobile app performance, and links clicked.
6. “Data Controller” — a natural or legal person who (alone or jointly or in common with other persons) determines the purposes for which and how any Personal Data are or are to be processed.
7. “Data Processors (or Service Providers)” — any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
8. “User” — is the individual using and visiting our Website or Application. The User corresponds to the Data Subject in case of collection and processing of personal data by us.
9. “Website” — our websites is hosted in the domain https://yourteacher.ai/, https://talk.yourteacher.ai/ that shares a single domain name.
DATA CONTROLLER
1. TEACHER AI is the Data Controller responsible for the Personal Data collected and used within the scope of this Privacy Policy.
PRINCIPLES OF DATA PROCESSING
1. We adhere to the following principles to protect your privacy:
  1. Principle of purposefulness — we process personal data fairly and in a transparent manner only for the achievement of determined and lawful objectives, and they shall not be processed in a manner not conforming to the objectives of data processing;
  2. Principle of minimalism — we collect personal data only to the extent necessary for the achievement of determined purposes and do not keep personal data if it is no longer needed;
  3. Principle of restricted use — we use personal data for other purposes only with the consent of the data subject or with the permission of a competent authority;
  4. Principle of data quality — we update personal data shall be up-to-date, complete, and necessary for the achievement of the purpose of data processing;
  5. Principle of security — security measures shall be applied to protect personal data from unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical and organizational measures;
  6. Principle of individual participation — the persons shall be notified of data collected concerning him or her, the persons shall be granted access to the data concerning him or her, and the persons have the right to demand the correction of inaccurate or misleading data.
PERSONAL DATA THAT WE COLLECT AND PROCESS
1. You choose to give us certain information when using our Services. We are entitled to ask you to provide us through the registration form your Personal Data, including (but not limited to):
  1. Name and Surname;
  2. Email address;
  3. Password (all passwords provided by you to use our Service will be saved to enable you to access to your password in case of its loss);
  4. User’s country (location).
2. We may also receive information about you from other sources, such as when you sign up or log in to TEACHER AI using your account credentials for a separate third-party software, such as Google Account. We will receive information from that software as indicated in the relevant third party's authorization screen.
3. We will also review your conversations and personal data, which may be in such conversation, collected through the use of our Services in order to provide quality control of the Services on our side. This includes voice recordings and transcriptions. Please be aware of that any sensitive information shared in your conversation could be accessed and reviewed as part of our provision of Services. Please, do not provide sensitive information during your intercourse with AI-powered teachers on our Service (for example, do not provide bank account details, passwords, personal identification numbers, data of you relatives, etc).
4. We may collect Personal Data from you in various ways and circumstances, including, but not limited to, when you interact with our Website.
PERSONAL DATA, COLLECTED IN AN AUTOMATIC WAY
1. Personal Data collected by or transmitted to TEACHER AI in the course of accessing, interacting, and operating of the may include, without limitation, the following Personal Data:
  1. device information, which may include (but is not limited to) information about the computer or mobile device you use to access the Website, including the hardware model, operating system and version, the web browser you use, location, and other device identifiers;
  2. server log information, which may include (but is not limited to) the date and time of visits, the pages viewed, your IP address, referer, your comments, submitted forms, and time spent at the Website;
  3. information collected by cookies and other tracking technologies. We and our Website providers use various technologies to collect information when you interact with the Website, including cookies. Where required, you will be asked for consent to our use of cookies. To view more information on what cookies we use and how we use them, please review our separate Cookie Section in this Privacy Policy.
USE OF COLLECTED PERSONAL DATA
1. TEACHER AI uses the collected data for various purposes:
  1. to facilitate account creation and authentication and otherwise manage User accounts;
  2. to deliver our Services to Users;
  3. handle your orders and requests, including requests for technical support and assistance;
  4. provide a greater and better experience with our Services;
  5. to personalize learning experience;
  6. to provide quality control on our side;
  7. for marketing and promotion of our Services or related products, including those of a third party’s products that are related to our Website (If you do not want us to use your data in this way, please let us know by contacting us at: hi @yourteacher.ai ;
  8. properly fulfill tax-related and accounting obligations imposed by applicable laws;
  9. any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, and public or to comply with requirements of any applicable law.
CONSENT TO PERSONAL DATA PROCESSING
1. Consent to Personal Data Processing
  1. By accepting this Privacy Policy, you approve that You are solely responsible for all your actions and fully understand the statements outlined in this Privacy Policy.
2. EU Persons Consent to Personal Data processing
  1. If you are an EU Person and to process your Personal Data, we need to receive your consent, as prescribed by GDPR, we will process your Personal Data only in the case we have received from you a freely given, specific, informed, and unambiguous indication of your wishes by which you signify agreement to the processing of your Personal Data ("Consent").
  2. You may give your Consent by ticking a checkbox when filling out a registration form on the Website. In the case you tick the respective box, you irrevocably and unconditionally consent and agree that TEACHER AI shall be entitled to process your Personal Data as indicated by your Consent.
  3. Your Consent covers all processing activities with your Personal Data carried out for the same purpose or purposes. When the Processing has multiple purposes, your Consent should be deemed given for all of them.
  4. You have the right to withdraw your Consent at any time. You can submit such a request by sending us an email to hi@yourteacher.ai. Your withdrawal of Consent shall not affect the lawfulness of your Personal Data processing based on Consent before its withdrawal.
  5. Except as required or enabled by law, we will not use or disclose your Personal Data for any purpose for which you refuse Consent or later withdraw your Consent.
3. Non-EU Persons Consent to Personal Data processing
  1. If you are not an EU Person, by transferring to us your Personal Data via the Website or otherwise, you irrevocably and unconditionally consent and agree that We shall be entitled, in accordance with this Privacy Policy:
    1. to process in any manner, including to collect, store, use, disclose, share, and transfer (including cross-border), Your Personal Data so provided to us, as well as your Personal Data collected from your use of the Website (i.e., your Personal Data which we collect automatically and/or from other Sources); and
    2. to use cookies and similar technologies to collect your Personal Data.
СOMPLIANCE WITH GENERAL DATA PROTECTION REGULATION (GDPR)
1. If you are located in the European Economic Area (EEA), privacy rights are granted, and all processing of Personal Data is performed in accordance with regulations and rules following Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (“GDPR”).
2. If you are located in California, all processing of Personal Data is performed in accordance with regulations and rules following the California Consumer Privacy Act, Cal. Civ. Code § 1798.100 et seq. (“CCPA”).
3. If you are located in another country or jurisdiction, the relevant data protection law will apply there for you.
THE RIGHTS OF USERS
1. Subject to possible restrictions under national law, as a data subject under the GDPR, you may have certain rights regarding the Personal Data we collect on you.
2. Under Chapter 3 of the General Data Protection Regulation (GDPR), the rights of the data subjects include the following:
  1. The Right to access. You may contact us to get confirmation as to whether or not we are processing your personal data. When we process your personal data, we will inform you of what categories of personal data we process regarding you, the processing purposes, the categories of recipients to whom personal data have been or will be disclosed, and the envisaged storage period or criteria to determine that period;
  2. The Right to withdraw consent. If our processing is based on the consent granted, you may withdraw the consent at any time by contacting us via hi @yourteacher.ai . You can withdraw your consent at any time by replying to the email with your withdrawal, and your Personal Data will be deleted as soon as possible. Withdrawing consent may lead to fewer possibilities to use the Website;
  3. The Right to object. If our processing is based on a legitimate interest to run, maintain, and develop our business, you have the right to object at any time to our processing. We shall then no longer process your personal data unless for the provision of our Services or if we demonstrate other compelling legitimate grounds for our processing that override your interests, rights, and freedoms or for legal claims. Notwithstanding any consent granted beforehand for direct marketing purposes, you have the right to prohibit us from using personal data for direct marketing purposes, by contacting us or by using the functionalities of the Website, or by unsubscribing possibilities in connection with our direct marketing messages;
  4. The Right to restriction of the processing. You have the right to obtain from us restriction of processing of your personal data, as foreseen by applicable data protection law, e.g., to allow our verification of the accuracy of personal data after you contest the accuracy or to prevent us from erasing personal data when personal data are no longer necessary for the purposes but still required for your legal claims or when our processing is unlawful. Restriction of processing may lead to fewer possibilities to use the Website;
  5. The Right to data portability. You have the right to receive your personal data from us in a structured, commonly used, and machine-readable format and to independently transmit those data to a third party, in case our processing is based on your consent and carried out by automated means;
  6. The Right to complain. You have the right to complain to any relevant Data Protection Authority, in particular in the Member State of your residence, place of work, or the place of processing your personal data.
  7. How to use these rights. To exercise any of the above-mentioned rights, you should primarily use the functions offered by the Website. If such functions are insufficient for exercising such rights, you shall send us a letter or email to the address set out below under the Privacy Policy, including the following information: name, address, phone number, email address, and a copy of a valid proof of identity. We may request additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive, or manifestly unfounded.
  8. If You wish to exercise any of the aforementioned rights, please Contact Us via support@yourteacher.ai.
DATA STORING AND DELETION
1. We store your Personal Data for as long as needed to provide you with our Services or applicable information about it. We may store data longer, but only so it cannot be tracked back to you. When Personal Data is no longer needed, we delete it using reasonable measures to protect it from unauthorized access or use.
  1. EU Territory. We store Personal Data as long as needed to provide our Services. Traffic information is erased or made anonymous when it is no longer needed for transmission. Direct marketing and provision of value-added services information (including traffic information used for these purposes) are stored as long as the same is necessary for the provision of these activities or up to the time when a User opts out from such use in accordance with this Privacy Policy. Other information is stored for as long as we consider it to be necessary for the provision of our Services. This Section shall not prevent any technical storage or access to information for the sole purpose of carrying out the transmission of a communication or as strictly necessary for us to provide the Product you requested.
  2. As explained in the GDPR statement, we strive to anonymize the data when possible. If you decide to exercise your right to erasure, we will inform our Providers to delete all your data.
  3. Non-EU Territory. We will retain collected information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable legislation.
  4. Storing might differ depending on the territory of collecting the information and the applicable legislation, but we always strive to store the information only as long as it is needed to provide, improve, or personalize our Services.
DATA SECURITY
1. We care to ensure the security of Personal Data. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and after receiving it. We maintain technical, physical, and administrative security measures to provide reasonable protection for your Personal Data. When we or our contractors process your information, we also make sure that your information is protected from unauthorized access, loss, manipulation, falsification, destruction, or unauthorized disclosure. This is done through appropriate administrative, technical, and physical measures.
2. There is no 100% secure method of transmission over the Internet or method of electronic storage. Therefore, we cannot guarantee its absolute security.
3. We do not intentionally collect or maintain any kind of sensitive data or criminal offense data. Also, we never undertake profiling of personal data. If we become aware that we have unknowingly collected any kind of sensitive data or criminal offense data form any User, we will make reasonable efforts to delete such information from our records.
DATA SHARING
1. When you use our Services, other Users can see your Username on the leaderboard on Our Website and Application.
CONTRACTORS
1. We work with third-party service providers who provide website development, hosting, maintenance, and other services for us. They may be located outside of the EEA. These contractors may have access to or process Personal Data on behalf of us as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions.
2. All data transfers are performed in accordance with the highest security regulations. All data processed by us is stored exclusively in secure hosting facilities provided by AWS US East (Northern Virginia).
3. We use a third-party payment processor, currently Stripe (“Payment Processor”), to assist in securely processing your payment information. If you pay with a credit card, the payment information that you provide through the Services is encrypted and transmitted directly to the Payment Processor. We do not store your Payment Information and do not control and are not responsible for the Payment Processors or their collection or use of your information. You may find out more about how the Payment Processors store and use your Payment Information by accessing the Payment Processors Privacy Policy.
4. We use Amazon DynamoDB as a fully managed NoSQL database service. For more information on the privacy practices of Amazon DynamoDB, please access the Amazon Privacy Policy.
5. We use MongoDb as a document database. For more information on the privacy practices of MongoDb, please access the MongoDb Privacy Policy.
6. We use Google Analytics to create detailed statistics of our Website users. The statistics are collected on Google's server; the User only places JS code on the pages of his or her site. The tracking code is triggered when the User opens the page in his or her web browser. For more information on the privacy practices of Google Analytics, please access the Google Analytics Privacy Policy.
7. We use Facebook pixel to measure, optimize, and build audiences for our ad campaigns. For more information on the privacy practices of Facebook pixel, please access the Facebook pixel Privacy Policy Facebook pixel Privacy Policy.
8. We use Fullstory to help optimize your experience on our Website. For more information on the privacy practices of Fullstory, please access the Fullstory Privacy Policy.
9. We use Amplitude to track User data. For more information on the privacy practices of Amplitude, please access the Amplitude Privacy Policy.
10. We use Convertkit for running email marketing campaigns. For more information on the privacy practices of Convertkit, please access the Convertkit Privacy Policy.
11. We use SendGrid to send email to Users. For more information on the privacy practices of SendGrid, please access the SendGrid Privacy Policy.
12. We use Azure TTS to enable our Website to convert text into humanlike synthesized speech. For more information on the privacy practices of Azure TTS, please access the Microsoft Privacy Policy.
13. We use ElevenLabs as an AI-powered voice-generating platform. For more information on the privacy practices of ElevenLabs, please access the ElevenLabs Privacy Policy.
14. We use PlayHT to generate AI voices. For more information on the privacy practices of ElevenLabs, please access the PlayHT Privacy Policy.
15. Our Website use Azure TTS, ElevenLabs, PlayHT to perform speech recognition. When you use the speech recognition feature, the things you say will be recorded and sent to Azure TTS, ElevenLabs, PlayHT in order to convert what you say into text and to process your requests. We and our contractors may use your voice input, as long as it is collected in a form that does not personally identify you, to improve our Services. By using the speech recognition feature, you agree and consent to us and our contractors for transmission, collection, maintenance, processing, and use of this information, including your voice input, to provide and improve our speech recognition functionality in our Services.
16. We may share your personal data with our insurers and our professional advisors (lawyers, bankers, auditors, corporate financiers, and brokers) in connection with the services they provide to us. If we share your personal data with those processors, we will require the recipient to keep it confidential and secure. To provide you with our services, we may provide personal data to the courts, lawyers advising the other parties to a matter, or other professionals (such as overseas law firms, patent agents, forensic accountants, or barristers).
COOKIES DATA
1. We use cookies to track the activity on the Website, and we hold certain information.
2. Cookies are sent to your browser from a Website and stored on your device.
3. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some portions of our Website.
WHAT ARE COOKIES USED FOR?
1. TEACHER AI uses cookies to:
  1. Customize our Website;
  2. Facilitate the navigation of all Users on our Website;
  3. Provide a greater and better experience with us;
  4. Identify Website problems for constant improvement;
  5. Make measurements and statistics of Website usage;
  6. Show advertising related to preferences based on an analysis of the use of our Website.
COOKIES USED ON THE WEBSITE
1. To the extent that information processed in connection with cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR). Then, by clicking “I agree” on the cookie banner, you consent to TEACHER AI to place and/or read several types of cookies from the Website you are visiting.
2. TEACHER AI uses several different types of cookies. Some of these are session cookies, which are temporary and allow us to link your actions during a browser session. Session cookies are erased when you close the browser. Other cookies are persistent cookies that remain on your device for a specified period of time.
3. Depending on their function and their intended purpose, cookies can be assigned to the following categories:
  1. STRICTLY NECESSARY COOKIES
    1. Strictly necessary cookies are required to navigate our Website and operate basic Website functions. Examples of strictly necessary cookies are cookies to remember your cookie settings or access secure Website areas. Without these cookies, certain basic functionalities cannot be offered.
    2. Strictly necessary cookies are always active and will be placed without your consent. These cookies cannot be disabled.
  2. PERFORMANCE COOKIES
    1. Performance cookies collect information on your usage of our Website. They identify, e.g., your internet browser, operating system, visited websites, duration, several website visits, previously visited websites, most commonly visited websites, and errors you experienced. The information collected is aggregated and anonymous. It does not allow personal identification. It only serves the purpose of evaluating and enhancing the experience of our Website.
    2. To the extent that information processed in connection with performance cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR).
  3. MARKETING COOKIES
    1. Marketing cookies will remember your product and page preferences and, in general, that you visited the Website. We strive to provide you with advertisements relevant to you and your interests on other online platforms, where available, based on your visits and surfing behavior on our Website and other third-party websites. Based on these interests, we develop a segmented profile and then adapt the content and the advertisements on our Website for various groups of customers.
    2. To the extent that information processed in connection with marketing cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR).
  4. PREFERENCE COOKIES
    1. Preference cookies allow the Website to remember choices you make (such as your language or the region you are in) and provide more enhanced personal features. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the Internet outside our Website.
    2. To the extent that information processed in connection with preference cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR).
FIRST-PARTY AND THIRD-PARTY COOKIES
1. We use both first-party and third-party cookies on our website.
2. First-party cookies are cookies issued from the www.yourteacher.ai domain, generally used to identify language and location preferences or render basic website functionality.
3. Third-party cookies belong to and are managed by other parties, such as TEACHER AI business partners or service providers. Some cookies, web beacons, and other tracking and storage technologies we use are from third-party companies (third-party cookies), such as Google Analytics, to provide us with web analytics and intelligence about our Website, which may also be used to provide measurement services and target ads. These companies use programming code to collect information about your interaction with our Website, such as the pages you visit, the links you click on, and how long you are on our Website.
4. When we work with third-party vendors to apply cookies on our behalf, and they have access to personal data collected through cookies or other applications, they are subject to appropriate contractual safeguards under the requirements of the GDPR and the ePrivacy Directive (EPD) has become known as the “cookie law”. We retain personal data collected through cookies necessary for personalized services when you have consented to the use of cookies for those purposes and only for the time necessary to aggregate personal data that we use for website performance and measurement of the audience.
COOKIE CONSENT
1. Users are informed that they may withdraw their consent to abide by this Privacy Policy at any time and may delete the cookies stored on their device through the settings and configurations of their browser that are mentioned below.
DISABLING/ENABLING COOKIES VIA YOUR BROWSER
1. There are several ways for you to manage cookies and other tracking technologies. Depending on the browser in which the visitor browses our Website.
2. You may allow, block, or delete the cookies installed on your device by modifying the configuration parameters of the installed browser. To change your web browser settings for cookies, follow the instructions in the help section of your web browser or visit http://www.allaboutcookies.org/es/. You can also find information on how to disable specific cookies using the links provided below.
  1. Google Chrome: Google cookie settings;
  2. Mozilla Firefox: Mozilla cookie settings;
  3. Opera: Opera cookie settings;
  4. Safari: Safari cookie settings.
3. For any other web browser, please visit your web browser's official web pages.
DATA CONSERVATION
1. Some cookies used on the web save your data as long as the session is open.
2. The data extracted by third-party cookies will be stored for 14 months.
LINKS TO THIRD-PARTY WEBSITES
1. This Website may contain hyperlinks to third-party websites. We are not responsible for the content of such websites or for how those websites collect, hold, use, and distribute any personal information you provide.
2. When visiting a third-party website from hyperlinks displayed on this website, We encourage you to review the Privacy Notices of those websites so that you can understand how the personal data you provided will be collected, held, used, and distributed by such websites.
INFORMATION RELATING TO CHILDREN
1. We do not intentionally collect or maintain information from persons under the age of 13; however, according to each country and its laws, the processing of the personal data of a child will be lawful where the child is at another age.
2. If we determine upon collection that a User is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
3. We also recommend that parents monitor their children’s Internet activities and learn and employ software or other tools that can help their children enjoy their online experience without compromising their personal safety or allowing them to use the Internet in a manner inconsistent with their parent/guardian’s preferences.
APPLICATION OF THIS PRIVACY POLICY
1. This Privacy Policy is applicable to our Website. Once redirected to another website or App, this Policy is no longer applicable.
ACCEPTANCE OF THESE CONDITIONS
1. We assume that all users have carefully read this document and agree to its content. If one disagrees with this Privacy Policy, they should refrain from using the Website.
CHANGES AND UPDATES TO OUR PRIVACY POLICY
1. From time to time, we may update this Privacy Policy. We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it, and with whom we share it.
CONTACT US!
1. If you have any questions, please contact us at hi@yourteacher.ai.

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