Logo of Teacher AI, a platform to learn foreign language in a conversation way


Below, you will find an overview of our Frequently Asked Questions.
Can’t find the answer to your question?
Or would you like to provide feedback?
Complete the contact form further down this page, and we will usually respond within 24 hours.


Our annual package now comes with a 3-day free trial!

When you sign up, we'll ask for your credit card details, but if you cancel within the trial period, you won’t be charged.

It helps us connect with users who are genuinely interested in what we've got to offer. We’re so confident that people will like the product that we’re willing to offer free access to anyone who wants to try, because we know lots of you will stick around after the trial ends! 

But please feel free to cancel during the trial if you don’t 100% enjoy it – no hard feelings, okay?

The monthly and six-month plan don't come with a free trial yet.
First login to the platform. You can manage your subscription in ''profile'' --> ''subscription management''
Maybe. We’re adding new languages all the time. In principle, we can add all languages as long as our LLM and text-to-speech software support the language.

We'll also add multiple Arabic dialects, and more variations of Spanish.
Across all our marketing we have strong and straight-to-the-point disclaimers mentioning that Teacher AI is for intermediate students only and not for beginners.

We also mention that it doesn’t come with structured lessons and that it’s for conversation practice only. If you signed up less than 7 days ago and would like to receive a refund, please complete the form below to let us know.
Yes! Just fill in the form below. We’ll check your account and let you know how much it would cost to upgrade. After your approval, we’ll upgrade you straight away!
Unfortunately, we don’t do discounts. Running AI models, high-quality text-to-speech software and servers is extremely expensive.

If the costs to run our service go down in the future, then we might be able to lower our prices too. But for now, we can't make any promises about discounts.
Sure, you can share your account with someone else, but remember:

- The word counters will be mixed up because you're both using it.
- The 'new words' feature will show words that are new to both you and the other person.
- You'll need to switch the teacher settings each time you use it, but it's pretty simple to do.

Sharing an account is doable, the learning experience might not be perfect since it's set up for one person at a time.
When you are logged in, click on the black box where you can type your message to the teacher. When you type in the first letter, a screen pops up where you can choose your package.
Our app for iOS and Android is currently in Beta. It will be released over the next few months.
Yes, when you sign up you’ll get instant access to all available languages.
Currently, we don't have a voucher or gift system in place. The best way to gift someone an account is to create a new account his/her address and make the payment. After the payment has been made you can remove your credit card details in 'subscription management' under 'settings'.
Unfortunately, we currently don't offer the option to split the payment for an annual plan.
We do offer an affiliate program, but it’s only for schools or those who have a significant online following. Fill our the form below to learn more.

Teacher AI is built on top of ChatGPT.

It has been specifically designed for language learners and offers many features that ChatGPT doesn't have. It's far more user-friendly and provides a better learning experience for language learners.

A few examples:

  • You can click on words you don't know to see their translation and hear the audio.
  • It saves those words so you can review them later.
  • You can even export them in a CSV file.
  • You can practice with a clone of your favorite language teacher on YouTube
  • It tracks your progress and counts the number of words you know in each language.
  • It remembers your preferred teacher settings for each language.
  • All teachers have voices that you can slow down.
  • All teachers have bilingual voices.
  • It always acts like a great teacher.

And we have many more features in the pipeline!


You probably have set the wrong base language.

1. Go to ‘teacher preferences’

2. Check the first question ‘’ Which language should your teacher use to teach you language X? Your current selection is XXX. It should be English (or a language you understand better)
If the teacher’s voice doesn’t seem to be working for you, there are several steps you can take to troubleshoot:

1. Simply refresh the page. Also, make sure that Teacher AI is open in only one tab.

2. Make sure your teacher is not muted. Click on the volume button to mute/unmute.

3. Try a different language or teacher.

4. Check your device’s volume settings: Ensure that your device's volume is not muted or too low. Also, check if the audio on the website itself is muted or turned down.

5. In ‘Teacher Preferences’ you can change the speed of your teacher’s speech. Try a different speed.

6. Try a different browser: Sometimes the issue could be browser-specific.

7. Update your browser: An outdated browser may have compatibility issues with newer web technologies. Make sure your browser is up-to-date.

8. Get the latest version of Android/iOS if you’re on mobile.

9. Clear browser cache and cookies: Over time, your browser's cache and cookies can become corrupted and can cause audio issues.

10. Check for browser extensions: Some browser extensions, especially those related to audio or ad-blocking, can interfere with the website's audio. Try disabling these extensions to see if it resolves the issue.

11. Check the Website on Another Device: Try accessing the website on a different device to see if the issue is with your computer or the website itself.

If you manage to get it to work, please fill out the form below to let us know where it went wrong and we can fix.

If you’ve tried everything and it still doesn’t work, fill out the form and we’ll check is there are any issues with your account. Also let us know what device, browser and teachers you’ve tried.
1. If you’re using an iPhone, install the latest version of iOS. Installing the latest version sometimes helps.

2. If you’re using Chrome, a prompt normally shows up asking if you permit Chrome to use your audio.

If you’re on your phone, check your settings app and navigate to your microphone privileges.
On iOS it’s under privacy and security. Make sure that Chrome is switched on:

3. If you’re on Android:

Go to Settings > Apps > Chrome > Permissions > Microphone > then select "allow while using the app".

When you retry, you’ll see a notification asking if you want to allow mic usage for the site - Click on ‘’agree’’.

If you’ve tried all these things and it’s still not working, please fill out the form below and provide us with as many details as possible so we can check what’s going wrong.
Need more help?
Fill in the form below and we’ll get back to you within 24 hours.

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